PAR-Q & Medical Clearance
All personal training clients are required to complete a PAR-Q form, a health history, and have a fitness assessment conducted by a fitness consultant at Island Fitness. A physician's clearance form may be required of participants who answer 'yes' to any of the seven PAR-Q questions. Personal training staff reserves the right to require medical clearance from any client they feel may be at risk.
Late Policy
Clients are responsible for arriving on time to their training sessions. Trainers are obligated to wait only 15 minutes (10 minutes for 30-minute sessions). After 15 minutes (10 minutes), the trainer is not required to lead the remaining time of the session and the session may be lost.
Cancellation Policy
Clients are asked to call a minimum of 24 hours in advance of the scheduled training session in order to cancel. Except in the event of a medical emergency, you will be charged for appointments cancelled with fewer than 24 hours notice. Failure to contact your trainer and call will result in a session loss.
Package Expiration/Refund Policy
Individuals participating in personal training must complete all personal training sessions by the expiration of the client's current Island Fitness membership or by the expiration date of the training package, whichever comes first. All personal training packages expire twelve (12) months from the date of purchase. All packages are non-refundable.
Assigned Trainers
Island Fitness reserves the right to change the trainer initially assigned to the member.
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